Privacy policy

Introduction

At Strata Insight, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website (https://stratainsight.com.au), our services, and our office. By using our services and providing us with your personal information, you consent to the practices described in this Privacy Policy.

What is Personal Information and Why Do We Collect It?

Personal Information refers to any information or opinion that can identify an individual. At Strata Insight, we may collect the following types of Personal Information:

• Names
• Addresses
• Email addresses
• Contact numbers
• Other relevant contact details

We collect this information to effectively provide our strata management services, which may include, but are not limited to:

• Maintaining strata records
• Addressing statutory certificates
• Managing and maintaining common property
• Liaising with contractors and third parti
• How We Collect Personal Information

We collect Personal Information through various means, including:

• Correspondence via mail, email, or fax
• Phone calls
• Our website (https://stratainsight.com.au)
• Third-party sources (in compliance with privacy laws)

While we aim to ensure the security of Personal Information, we do not guarantee the policies or practices of authorised third parties.

Sensitive Information

We do not actively collect sensitive information unless required for specific purposes. Sensitive information about job applicants, if collected, will not be disclosed to anyone else.

Access to and Updating Personal Information

You have the right to access, update, or remove certain personal information held by us. To update your details pease contact us in writing [email protected]

Disclosure of Personal Information

We may disclose your Personal Information in the following circumstances:

• With your consent
• When required or authorised by law
• Security of Personal Information

We take reasonable steps to protect your Personal Information from misuse, loss, unauthorised access, modification, or disclosure. Our staff is trained to uphold privacy standards, and we maintain secure records, both in paper and electronic forms.

Retention and Deletion

We retain Personal Information for a minimum of 7 years, in compliance with legal requirements. After this period, we may de-identify or destroy the information.

Links to Other Sites

Our website may contain links to external websites. Please be aware that we are not responsible for the content or privacy policies of these websites.

Acceptance of These Conditions

By using our website and services, you are assumed to have read and agreed to this Privacy Policy. We may update this policy as needed, with versioning details displayed at the top.

Sharing of Personal Information

We do not share your data with third parties, except as disclosed in this policy or as required for processing.

Our Legal Obligation to Disclose Personal Information

We will disclose Personal Information without your permission only when required by law.

Contact Us

If you have questions or concerns about our Privacy Policy or wish to access your personal information, please contact us at: